Voted “Property Management Company of the Year”
RENT FAQ’S
Frequently Asked Questions Regarding Your Rent
- 1. When is rent due?
Rent is due on the 1st of the month and considered late after the 5th at midnight.
- 2. How can I pay my rent?
Acceptable forms of rent payment include:
- – Online Tenant Portal Click Here
- – Cashier’s Check made payable to RentPros
- – Taking cash to your nearest MoneyGram location with a RentMoney brochure
You may drop off your rent payment at the RentPros office located at:
730 Sunrise Ave Suite 130, Roseville, CA, 95661
Office hours are Monday-Friday 9am-5pm; however, a drop slot is located at the door of Suite 130 for your convenience.
- 3. Why can’t I pay my rent online?
If you are trying to pay rent after the 5th, online payments are not accepted. You may remit payment via a cashier’s check or money order payable to RentPros. If you experience difficulties paying online and it is not past the 5th, please contact a bookkeeper at 916-789-3500.
- 4. I received a 3-Day Notice to Pay or Quit. What do I need to do?
Please remit full payment via a cashier’s check or money order payable to RentPros within 3 days. Please note rent charges are outlined on the 1st page; all other charges that are due are outlined on the 2nd page.
If you need further assistance or have additional questions, please contact a RentPros Bookkeeper at 916-789-3500.
Call Us Today:
(916) 789-3500
Formerly CGA Property Management, Inc.
Copyright 2020, RentPros, All Rights Reserved.