RENT FAQ’S

Frequently Asked Questions Regarding Your Rent

  • 1. When is rent due?

Rent is due on the 1st of the month and considered late after the 5th at midnight.

  • 2. How can I pay my rent?

Acceptable forms of rent payment include:

  • – Online Tenant Portal Click Here
  • – Cashier’s Check made payable to RentPros
  • – Taking cash to your nearest MoneyGram location with a RentMoney brochure


You may drop off your rent payment at the RentPros office located at:

730 Sunrise Ave Suite 130, Roseville, CA, 95661

Office hours are Monday-Friday 9am-5pm; however, a drop slot is located at the door of Suite 130 for your convenience.

  • 3. Why can’t I pay my rent online?

If you are trying to pay rent after the 5th, online payments are not accepted. You may remit payment via a cashier’s check or money order payable to RentPros. If you experience difficulties paying online and it is not past the 5th, please contact a bookkeeper at 916-789-3500.

  • 4. I received a 3-Day Notice to Pay or Quit. What do I need to do?

Please remit full payment via a cashier’s check or money order payable to RentPros within 3 days. Please note rent charges are outlined on the 1st page; all other charges that are due are outlined on the 2nd page.

If you need further assistance or have additional questions, please contact a RentPros Bookkeeper at 916-789-3500.

Call Us Today:

(916) 789-3500

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info@rentpros.com

730 Sunrise Ave #130, Roseville, CA 95661

Copyright 2019, RentPros, All Rights Reserved.